USER EXPERIENCE DESIGN

Supporting the mental health of users during periods of isolation

CHALLENGE:

Driven by a personal initiative, I wanted to find a way to help friends and family with the challenges of isolation during the first winter of a global pandemic.

VALIDATE:

Following the Design Council's Double Diamond framework, I methodically worked through the following components:

  • User Interviews
  • Affinity Mapping
  • Problem Statement
  • Personas
  • Brainstorming & How Might We statements
  • Usability Testing
  • Feature Refinement
  • User Flows
UX SOLUTION:

Hygge: an application that provides users with unique ways to rest, rejuvenate, and find delight so they can navigate through the challenges of winter during a global pandemic.

RESULT:

User feedback -

  • “Really nice & easy to use”

  • “I want to learn more about living a Hygee lifestyle”